Optimal Networks IT Consulting - We Make Sure You Are Always ON!

IT Support PDF Print E-mail

IT SupportReliable and efficient IT support and network support, for Toronto and the GTA. Our services are best suited for small and medium business customers located in Toronto and the surrounding areas. We specialise in the installation and maintenance of computer networks, servers, workstations as well as network support & configuration. IT support consists of wide range of IT services that include;

  • Site assessments and proposals
  • Network support
  • Hardware and software installations and configurations
  • Data backups
  • Migrations
  • 24/7 IT support and technical assistance
  • Managed services and much more

Optimal Networks engineers are highly experinced and have a minimum of 10 years' IT industry experience with a huge breadth of knowledge to assist you with your IT needs.

Optimal Networks provides IT support contracts for your business to offer full support to give you peace of mind. We offer multiple and flexible options for IT support which allows your small or mid-sized business to completely outsource your IT systems, thus enabling you to focus completely on your business initiatives. We offer competitve and flexible IT support service tailored to your exact requirements. Our complete IT Support includes;

  • Regular onsite scheduled visits
  • Compulsory regular visits to customer sites for preventive maintenance
  • Remote and telephone IT support
  • Expediated service requirements
  • Dedicated Account Manager
  • Help desk and onsite engineer

We also offer maintenance services on site or on depot repair basis.

Managed IT Services and Network Support

  • Computer backup planning and implementation
  • Application installations
  • Server network installations
  • Computer deployments and migrations
  • Data backup solutions
  • IT audit
  • Office relocation
  • Document management systems
  • Security
  • Reliable backup solutions
  • Computer services & security
  • Microsoft support (Windows 2003 / 2008 Server, Exchange, SQL, and CRM )
  • Network services
  • Network support
  • Network planning & design
  • Firewall configuration and installation (Firewall/VPN/Spam/Content filtering solutions)
  • Operating system upgrades
  • VMWare / Hyper-V and other virtualizations
  • Virtual private networks (VPN)
  • Wireless configuration
  • Wireless networking

IT Network Support

We offers efficient solutions to help you optimize the existing and future network infrastructure. We provide support for comprehensive network consulting, implementation and management services in Toronto and the GTA. Our qualified network enginners have extensive expertise in implementing all sizes of networks.

Computer Maintenance Contracts

  • Guaranteed Response
  • 24X7 support Contracts
  • 5x9xNBD Support Contracts
  • Onsite & remote support contracts

Printer Maintenance Contracts

  • Support for Laser , MFP, Bubble jet & Dot matrix printers
  • Support for printers from multiple vendors including HP, Xerox, Okidata, Zebra, Canon etc.
  • Guaranteed Response

Onsite and Depot Repairs (Desktops, Notebooks, Printers, Monitor)

  • Warranty Support
  • Same day repairs/Next business day repair

Onsite Tech Support Toronto

  • On a Time & material Basis
  • Four hour guaranteed response
  • Special rates for contract customers

IT Business Solutions

  • Onsite Consultation and Analysis
  • Professional Proposal and Solutions
  • Seamless and Interruption free services

We create, deploy, and deliver business solutions for small and medium business to help them excel in a competetive environment. Optimal Networks designs these solutions for our clients by using our technical and business expertise achieved through years of practical experince.

 

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